For all our orders we use Royal Mail and send your item direct from Pipkin and Bella HQ in Scotland UK. Pipkin and Bella do not add additional charges onto the shipment price, the price quoted is the Royal Mail price for our business. All of our items are sent as parcels.

• Pipkin and Bella orders are dispatched in 1-2 business days. 
• Royal mail delivery timeframes for 2nd Class parcels are as of 22/11/2023 estimated to be 2-5 business days.
• Royal Mail Shipping costs for 2nd Class parcels as of 22/11/2023 are £2.99.
• All sales are sent as a parcel regardless of size of the box.
• Pipkin and Bella do not profit from the cost of postage applied.
• ​Free Delivery Over £30 - we will decide the appropriate method of delivery dependant on box size / value.

​Important: -

Should you have an attempted delivery, and you do not collect the item within the timeframe advised, your item will be returned to us.  We will cancel the order, deduct any postage charges and refund the remaining value back to your payment source.
​Pipkin and Bella is not responsible for any delays nor losses due to Royal Mail, if your item is not delivered within the timeframes quoted by Royal Mail then please contact Royal Mail within 60 days to make enquiries or claims.