*Business Days are Monday - Friday

Mainland UK, Northern Ireland, Highlands & Islands

  • Orders received before 1pm are shipped next business day*

  • Delivery timeframes for 1st Class estimated to be 2-5 full business days*

  • Shipping costs £3.99.

  • ​Free** Delivery if you spend £40 or over (**excludes end of line, sales & bundle promotions) - we will decide the appropriate method of delivery dependant on box size / value.

INTERNATIONAL

Includes: Australia, New Zealand & United States.

  • Orders received before 1pm GMT are shipped within 2 business days*

  • Delivery timeframes for International Tracked estimated to be 6-7 full business days*

  • Shipping costs £15.00.

  • Customers are responsible for any custom fees, taxes and import
    taxes that may apply to the order, Pipkin and Bella does not collect fees / taxes on your behalf.

​Important: -

For all our orders we use Royal Mail and send your item direct from Pipkin and Bella HQ in Scotland UK.

Should you have an attempted delivery, and you do not collect the item within the timeframe advised, your item will be returned to us.  We will cancel the order, deduct any postage charges, and refund the remaining value back to your payment source.

If the order is placed directly on the website please double check that the correct details have been entered before submitting the order. Please note that if you enter the incorrect address in error and the order is sent to that address and subsequently not received by you, a refund will not be provided. Alternatively if the order is returned to us, due to an incorrect address, we will refund the cost of the item less any return charges levied on us by the couriers.

Customers are responsible for any custom fees, taxes and import taxes that may apply to the order, Pipkin and Bella does not collect fees / taxes on your behalf.

​Pipkin and Bella is not responsible for any delays due to Royal Mail, if your item is not delivered please contact us within 30 days of the order being placed.

Pipkin and Bella is not responsible for any delays nor losses due to Custom Delays.